The future of work is a technical (and management) challenge
Even Apple it is certain that the future of work will now be seen as a technological challenge. New generations of office equipment will be needed to meet this challenge designed to support much deeper experiences of remote and hybrid collaborationand solutions must reflect the needs of employees.
Looking for a great collaboration star
Corel offers new insights from his Collaboration Survey, which surveyed 2,027 office workers in the US, UK, Germany, the Netherlands, Italy and Australia. 54% of enterprise employees were found to believe that poor collaboration tools are a problem and 70% believe that they limit productivity and waste time.
So what is the current situation?
Reading between the lines, businesses must think much deeper ensure that the tools they provide are suitable and good enough for workers to use. They need to provide ease of use and functionality, and people need to be properly trained in how to use them.
Corel data show:
- 27% say businesses are not investing in the right tools.
- 25% agree that collaboration tools have poor functionality.
- 22% of employees say they are not using the tools available to them.
- 21% of employees state that they are not trained to use the tools.
What are the characteristics of a good collaboration solution?
Corel data suggests that tools must be platform agnostic, must work across all devices, and enable multiple people to work on the same project at the same time. They need to support people who work asynchronously, be simple and intuitive, and enhance the employee experience.
Because these are the tools that are most effectively used, they are undoubtedly the tools that employees like to use. (Here they are it’s a virtual collaboration tool you might want to try.)
We have always known this, of course. Think about the pre – pediatric years, when both mantra regarding employee choice and employee experience taught us that workers should not be deliberately demanded use poorly designed software. There has long been a reactionary belief that work – related products should be difficult to use because they are used for work, but the advent of the iPhone and BYOD should end with such an idea.
Any modern business should not rely on an interface that is not developed with the experience of employees in mind – especially when a Corel survey shows that 41% of workers have left their job, or are thinking on leaving their job due to poor co-operation at work.
It is also worth noting the recent MindGym survey; showed that the transformation of the workplace is also affecting managers, 70% of them feel burned as they struggle to cope with these changes.
Business leaders need to recognize that their employees need help at senior and junior levels.
Relevance is a business challenge
While simplicity is a design challenge, relevance is a business challenge. That’s why employers looking for collaboration tools should talk to their teams first, engage with them to find out what the challenges are, and work to identify and select the most appropriate solution for that unique set of needs. That’s it how Volvo improved its own field services crews.
That is not to say that every business will find a one-size-fits-all solution. But at least employee involvement and collective decision-making can help optimize success. You are not investing in autonomous decision making (a crucial quality for remote work) if you insist on forcing people to use inefficient tools of your choice in the boardroom.
At the forefront of your business, your business is the employee experience, not ancillary to it, which means that your choices influence the experience of employees on their day.
[Also read: Enterprise tech? Don’t forget to make it human]
It is not rocket science.
Shiny people willing to hold hands
A happy employee will use the tools you provide and reinforce your baseline. Unused tools are less likely to succeed because you forced them on your employees.
That’s true for personal teams, but it’s a much bigger issue for remote teams, who need high levels of loyalty and engagement to succeed.
And yet, despite these realities, some managers argue a hierarchical approach to remote work. That’s why 78% of employees say the leadership could be doing more to strengthen collaboration.
Respondents reported problems with their company’s failure to invest in the right tools (27%), lack of essential functionality in existing tools (25%), complete lack of access to collaboration tools (22%), and lack of training on existing tools at them. do they have access to (21%), ”says a Corel survey.
Employees say they need video conferencing, remote access and instant messaging, of course. But they also look for tools for mind mapping, concept creation, and collaboration just like design and review.
Where is tomorrow
The jury is already he gave birth to remote and hybrid work. Since the pandemic, we have learned that hybrid operation and remote working can be productive, but the right tools help to maximize that opportunity. Even Apple knows this, which is why it continues to want to find their own new models for work.
Corel Chief People Scott Day, Scott Day, said in a statement:
“This survey highlights the alarming cost of inadequate collaboration tools and highlights that organizations of all sizes are limited by the quick fixes implemented at the start of the pandemic.
“Apart from improving the productivity of employees, these stop-gap solutions are often a barrier to work and can significantly damage the overall productivity of hybrid and remote workers. Listening to employees, creating an environment where people want to work, and investing in simple and intuitive collaboration tools that will enable businesses to succeed in 2022. ”
Meet me in the crowd
The IS the future of work is a technological challenge. Understanding what this means requires close co-operation within and across teams. Conversations with key partners may also be necessary to ensure that systems interact effectively.
And don’t forget to consider the lessons of Shadow IT – that’s how your employees are already looking for help getting the job done.
Corel Collaboration Survey Report 2022 available for download.
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Copyright © 2022 IDG Communications, Inc.
The future of work is a technical (and management) challenge
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