Royal Mail posts fewer parcels as the shop reopens, but 35% more than pre-pandemic levels.
Royal Mail says it has suffered a decline in parcel volume since the blockage began to be eased, but shopping habits have been permanently changed by Covid-19.
According to the post office, the number of packages sent in the UK in April, May and June decreased by 7% compared to last year.
However, compared to the same period in 2019, this number increased by 35%. This is an early sign that the surge in internet shopping during a pandemic may continue.
According to Royal Mail, the number of packages shipped in the UK in April, May and June decreased by 7% compared to last year, but increased by 35% compared to the same period in 2019.
In 2020, e-commerce sales surged as blockade restrictions closed physical stores and forced shoppers online.
This has greatly improved home delivery services such as Royal Mail, which enjoyed the busiest Christmas in 500 years of history.
It also helped mitigate the long-standing reduction in letter volume, and for the first time the company has gained a larger share of revenue from parcels.
In addition, a £ 550m worth of contract was awarded to provide the NHS Covid test.
The company predicted “fluctuations” in parcel numbers over the next few months, but said online shopping had so far continued “at a higher level than before Covid” for three months until June.
This includes the period after the “non-required” high street shops were allowed to reopen in April.
Royal Mail said it had processed 326 million parcels in the UK in the three months to June 30.
This is compared to 427m in the same period in 2020 and 310m in 2019.
Approximately 1.98 billion letters were sent, up from 1.6 billion in 2020 and down from 2.4 billion in 2019.
The volume of letters plummeted last year as struggling companies initially cut spending on advertising to save cash.
Meanwhile, the International Parcel Division GLS sent 216m parcels in the first quarter, compared to 195m in 2020 and 160m in 2019.
Overall, Royal Mail’s total revenue increased 12.2%.
Royal Mail will post less space as the shop reopens.
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