Microsoft is focusing on frontline workers by tweaking Teams

Over the last two years, the COVID-19 outbreak has accelerated the technological transformation of many office-based workers, causing them to change their work habits and rely on video conferencing and collaboration software to get the job done. I was forced to do that.

Now it’s time to focus on the frontline workers, According to the latest information from Microsoft, 41% do not have access to the required technology. Work Trend Index Special Report on Frontline Workers.. Based on a global survey of 9,600 front-line workers in eight countries in eight industries unable to work remotely, the study is designed to help business leaders navigate changing workplaces. It has been.

Jared Spataro, Microsoft’s Corporate Vice President of Contemporary Operations, said in a briefing last week that the company generally focuses on “information workers,” but wants to extend that focus to frontline workers. rice field. They make up more than 80% of the world’s workforce, or about 2 billion people worldwide.

“Microsoft’s mission is much broader than just information workers. We are serious about helping everyone in every organization on the planet achieve more. “Spataro said.

This is important, said Angela Aschenden, Chief Analyst for Workplace Transformation at CCS Insight. This is because technology was a big plus for frontline workers during the pandemic.

“What the pandemic did was expose the importance of this large group of workers to their business. They were often the only ones that kept the business going and worked remotely from a business perspective. Can’t or is exposed to the virus through work. “

Copyright © 2022 IDG Communications, Inc.

Microsoft is focusing on frontline workers by tweaking Teams

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