Anish Kapoor will never forget the manager’s brutal honesty that changed his leadership style.
Kapoor has been at the helm of Manchester-based AccessPay for 10 years and its technology is now used in over 200 million transactions per year.
After three years of hockey stick growth, the business had stabilized somewhat before enjoying rapid growth again.
Despite the outward success, something was wrong and someone from the outside was needed to see what it was all about.
The CEO said TechBlastThe latest Going 4 Growth panel discussion: “I had a consultant on board about 18 months ago. He was a non-executive expert and he really helped. He changed my way of thinking about how I approached things.
“It really pushed me to find a personal coach and that was the most transformative thing for me as an individual and for the company.
“What the coach told me was’ the biggest limiting factor for your business is you, the founder and CEO. If you are not investing in yourself, if you are not the best, how can you have the best business? ‘”
It may not have been what he wanted to hear, but Kapoor took the advice into consideration and the results were remarkable.
The staff has tripled in one year from 60 to 180 and is about to reach 200.
“It is no coincidence that we had a fantastic 12-18 months and it coincided with working with the coach, thinking much more intensely about the way I do things, the way I interact with people and the way I build. the team. ”he says.
“As a founder / CEO / business leader, you go through your ups and downs. You need to get to a point where you reconcile yourself with a number of key questions. Why am I putting all this effort into it? What am I getting out of it? How does what I am doing every day make me happy and satisfied? “
As a result, Kapoor is a completely different CEO than he was two years ago.
“My role in the business now is to coach, grow and improve the team that brings me back,” he explains. “It’s about people. The reality is that we are a technology company, but we need people to build and manage the technology.
“That was my big nirvana moment. My job is to empower people. This is all I have to do as a leader. “
- Anish Kapoor was chosen as by TechBlast the last star of the week. Executive Publisher Chris Maguire explains, “AccessPay has tripled in size and Anish oversaw it. However, his leadership extends beyond the company’s financial performance. Listening to a coach he started investing in himself to become a better CEO and the results have been outstanding. “
“I found my moment of nirvana after receiving a personal coach” – CEO
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