One of the largest banking and financial services organizations in the world HSBCLast year introduced an employee selection program that allows employees to choose to use their Mac as their primary work computer.
Sign of the times
In 2008, HSBC was one of the first major companies. Dump BlackBerry And Migrate to iPhone.. recently, Joined the trend To Migrate workers to Mac Because I released the employee Work from home During a pandemic.
Jamf discusses HSBC project Easily during a recent analyst call. We have shown how HSBC has worked with Jamf and Apple to enable the program and implement zero-touch configuration and deployment to make it easier for employees. Start up your Mac and run it, Make them possible Remotely preset by technical support, Mitigates some of the endpoint risks associated with telecommuting (WFH).
“This process allowed HSBC to efficiently upgrade the devices of telecommuting employees and reduce deployment costs,” said Dean Hager, CEO of Jamf.
He, Go to work remotely At that time, there were additional challenges.
“In addition, COVID forced 98% of employees, including those who support the project, to move to remote work, so the project was completed at a very busy time for HSBC’s IT department. “
[Also read: 200+ Apple WFH tips: 2020 edition]
HSBC has 232,957 employees worldwide, and the number of people currently using Macs is unknown (asking for details), but this could be an important deployment of the platform.
He also said Apple was able to maintain supply while other PC makers were having trouble meeting the demand for WFH computers.It’s especially impressive Operational and logistics issues It has plagued the industry last year, and there is a huge demand for new Macs across the enterprise. (Remember that one of Starling Bank’s first pandemic resilience actions was to get all available MacBooks in case staff work remotely.)
Hager believes Apple’s introduction of M-series processors to the latest Macs will accelerate corporate adoption trends, and that demand for these processors is already strong among employees of the companies that support them. I’m pointing out. “We see a growing demand for new Macs,” says Hager.
WFH means telecommuting
Of course, remote work also poses security issues. As a result, some companies have failed to move their anti-malware apps for M1Mac to non-kext app development.
“We believe that remotework is actually more demanding not only for security solutions, but also for the people who work in those homes. It’s even more important to ensure protection from threats,” Hager said. I will.
Once out of the pandemic, there is growing belief that working in remote areas forms part of a new normal. HSBC certainly seems to agree.Not only did the company launch an employee-focused technology selection scheme, but the company’s COO, John Hinshaw, said the bank 40% less office space in the future..
Jamf has the same idea. “I have been telling employees that I want to continue to have facilities, have offices where employees come to work, and create an environment where they want to work.” Hager said.
“But our facility is no longer the expectation of our employees. It will be the service we provide to them.”
It also seems to promote the desire to avoid unnecessary contact during a pandemic. Increased use of digital processes, HSBC says.the company Reported a 50% increase in use of digital chat support services Support for Apple Business Chat was introduced in June 2020, and similar experiences have been seen with all such services.please look Zendesk Share And how have you grown in the last 12 months?
“We’ve been working in the enterprise for several years, and we’ve gained a lot of traction there.” Apple CEO Tim Cook at the latest financial conference.. “We are very optimistic about what we can do in that area.”
Hager seems to agree. He told the analyst: “When we reach the year when more employees are working from home than at any other time, we believe it will only drive the consumerization of IT.”
Copyright © 2021 IDG Communications, Inc.
HSBC now offers a selection scheme suitable for Mac
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