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How to Start Internet Fax Services Using Your Own Platform

Faxing is an essential part of many businesses and organizations, but traditional faxing can be cumbersome and time-consuming. Fortunately, internet fax services have emerged as a faster and more efficient alternative. By using your own platform, you can start your internet fax service and offer this service to businesses and organizations in your area. In this article, we will guide you through the steps of starting your internet fax service using your platform.

Step 1: Choose Your Platform

The first step in starting your internet fax service is to choose the right platform. There are several options available, including cloud-based solutions and open-source software. Cloud-based solutions like eFax and RingCentral offer an easy-to-use interface and high scalability. However, they can be expensive and limit customization options. On the other hand, open-source fax software like ICTFax and Asterisk offer more customization options and are generally less expensive. However, they require more technical expertise and may not be as user-friendly.

Step 2: Set Up Your Platform

Once you have chosen your platform, the next step is to set it up. This involves installing and configuring the software, setting up the fax server, and configuring the fax lines. Depending on the platform you have chosen, this process may vary. You may need to follow the installation instructions provided by the software vendor or refer to online tutorials and documentation. It is essential to ensure that your platform is set up correctly before you begin offering your internet fax services.

Step 3: Choose Your Pricing Model

Before launching your internet fax service, you need to decide on your pricing model. There are several pricing models available, including pay-per-fax, subscription-based, and usage-based. Pay-per-fax is suitable for businesses that only send or receive a few faxes each month. Subscription-based pricing is suitable for businesses that send or receive a higher volume of faxes regularly. Usage-based pricing is ideal for businesses that have fluctuating fax volumes. Whichever pricing model you choose, make sure it is competitive and aligns with the needs of your target market.

Step 4: Market Your Internet Fax Services

With your platform set up and pricing model in place, it’s time to market your internet fax services. Start by identifying your target market, which could include small businesses, non-profit organizations, or healthcare providers. Reach out to potential customers through social media, email, and direct mail campaigns. Highlight the benefits of your internet fax service, such as increased speed, reduced costs, and improved security. Consider offering a free trial or a discounted rate to attract new customers.

Step 5: Provide Customer Support

As you begin to attract customers to your internet fax service, it’s essential to provide exceptional customer support. Offer multiple channels for customers to reach out to you, including email, phone, and chat support. Ensure that your support team is knowledgeable and responsive, addressing customer inquiries and resolving issues quickly. Providing excellent customer support can help build loyalty and generate positive word-of-mouth, helping you grow your internet fax service.


Starting your internet fax service using your platform can be an exciting and rewarding venture. By choosing the right platform, setting it up correctly, pricing your services competitively, marketing effectively, and providing excellent customer support, you can build a thriving internet fax service business. With the growing demand for faster and more efficient faxing solutions, there has never been a better time to enter the internet fax service market.


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