Heathrow has asked airlines to cancel 10% of their flights today as the airport faces a baggage congestion.
It comes after hundreds of passengers waited over three hours over the weekend to collect their luggage with no explanation from staff.
Airlines have been given the option to consolidate their flights – meaning that instead of canceling 10% of services they could rebook passengers on other flights to ensure they get away.
At this stage, it’s just a request, so airlines have to decide whether to honor the request.
A Heathrow spokesman said: “We apologize unreservedly for the disruption experienced by passengers over the course of this weekend.
“The technical problems with the baggage systems have prompted us to ask the airlines operating in Terminals 2 and 3 to consolidate their flight schedules on Monday 20 June.
“This will allow us to minimize the ongoing impact and we urge all passengers to check with their airlines for the latest information.”
Heathrow tells airlines to cancel 10% of flights today as airport faces baggage congestion | business news
Source link Heathrow tells airlines to cancel 10% of flights today as airport faces baggage congestion | business news