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Georgia mother swears American Airlines after her unaccompanied 12-year-old daughter goes missing

Furious mother kills American Airlines after her daughter, 12, MISSING went on a solo trip despite paying $ 150 for a chaperone to escort her through Miami Airport

  • Monica Gilliam, 39, of Georgia, spoke on TikTok about American Airlines losing track of its two daughters
  • The cautious mother made arrangements for the child to wait through Miami International Airport for her father to pick her up
  • An hour after she put the child on a flight herself, the airline called to tell her that the child was missing
  • Stewardess had swung the child off the plane but not escorted her through the terminal
  • The child was able to contact her father on her own and navigate safely through the terminal
  • American Airlines said it takes the matter ‘seriously’ and looks at what happened

IN Georgia mother has sued American Airlines for ‘losing’ her 12-year-old daughter who only flew from Tennessee to Miami.

Monica Gilliam, 39, a photography professor, spoke out about the nightmare scenario Tik Tok in a post that went viral, garnering more than 157,000 views and more than 19,000 comments.

“It’s not good and it should not happen,” she said in the video.

Daughter Kimber, pictured here, continued to run after flight attendants swayed from the plan in Miami

Monica Gilliam, left, went to TikTok to vent over a call she received from American Airlines telling her that her daughter was ‘lost’ at the Miami airport

Last week, she paid $ 150 extra for a chaperone for her two-year-old daughter who only flew as an ‘unaccompanied minor’ from Chattanooga Airport to visit the girl’s father in Florida for a three-week visit, according to Fox News.

Gilliam’s child wore a lanyard with her name and flight information, as well as a shipping label, so that her identity and guardian could be identified.

As part of the service, flight attendants or airline staff would accompany the child from the aircraft to their parent or guardian at the other end of the flight, guaranteeing their identity before releasing the child in their care.

A representative of American Airlines told Gilliam that they were closing the Miami airport in search of their 12-year-old daughter whom they had lost sight of.

A representative of American Airlines told Gilliam that they were closing the Miami airport in search of their 12-year-old daughter whom they had lost sight of.

Monica Gilliam was afraid that her daughter was wandering unsupervised in what she called 'the biggest hubs for human trafficking in the country'.

Monica Gilliam was afraid that her daughter was wandering unsupervised in what she called ‘the biggest hubs for human trafficking in the country’.

That did not happen to Gilliam’s daughter, Kimber, she said in a viral post.

“Almost an hour after her flight landed, I got a call from American Airlines,” the angry mother said in the video.

“It was the manager of American Airlines in Miami and he says ‘your child is missing, we have closed the terminal, we do not know where she is.’

The child’s flight had landed early and instead of an escort, the child was picked up from the plane with a stewardess’ wagon, Gilliam said.

‘It turns out the stewardesses waved her off the plane and said’ bye ‘and she did not know what to do, so she went on because they told her’ bye ‘so she went on.’

The child wandered through the terminal, an image that shook Gilliam at its core.

“That she was walking through the airport with that billboard on her, that she was an unaccompanied minor in one of the largest human trafficking hubs in the country,” she told TikTok.

The child was able to get in touch with the father and he talked them through the airport until they met without further drama, but that did not let the airline out of the hook.

“By the way, no American Airlines staff stopped her to see if she had an adult, not a single Miami airport employee stopped her and even the TSA security agent — before she left the secure area in baggage claim — stopped her.”

The airline said they are investigating the incident.

“American cares deeply about our young passengers and is committed to providing a safe and comfortable travel experience for them,” according to the airline statement. ‘We take these matters very seriously and investigate what happened. A member of our team has reached out to the customer to learn more about their experience. ‘

That is cold comfort for Gilliam who still seemed traumatized by the experience.

“I do not want this to happen to anyone else and if your child is flying an unaccompanied flight with American Airlines, remember that,” Gilliam said. “It’s not good and it should not happen.”

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Georgia mother swears American Airlines after her unaccompanied 12-year-old daughter goes missing

Source link Georgia mother swears American Airlines after her unaccompanied 12-year-old daughter goes missing

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