Tech

Freshworks Strengthens Leadership Adds Former Zendesk and Salesforce Executive as Vice President and General Manager of Europe-

London – Freshworks Inc., a leading software company that enables companies to please their customers and employees, has announced the appointment of SaaS industry veteran John Crossan as Vice President and General Manager of Europe. Crossan brings over 20 years of experience in this area to Freshworks and is tasked with leading the company’s rapid growth across Europe.

Previously, Crossan was Zendesk’s vice president of sales for EMEA for nearly five years, leading the team to a period of rapid growth. Prior to that, he was Area Vice President of EMEA Enterprise Business Unit Services Cloud at Salesforce, leading the EMEA Sales Team to accelerate bookings quickly in two years.

“Of course, in my previous post, I’ve been looking at Freshworks. I’ve always admired and respected the company for best-in-class customer and employee engagement solutions,” said John Crossan, Vice President of Europe. I am. Of Fresh Works. “In my opinion, nothing else can offer an end-to-end solution across CX, IT, and CRM like Freshworks. In fact, it’s simple and easy to use to help companies please their customers and employees. It was the company’s integrated platform play that forced me to participate in the product. “

Crossan said: “Europe has more than 50,000 customers, including Klarna, Trainline and BrewDog, and I think Freshworks is well-positioned to become Europe’s top customer and employee engagement platform. This is its strong sense of purpose. And, coupled with a wonderful culture, I look forward to continuing to be the premier destination for talent to stay and grow. “

“John is an industry veteran with vast knowledge and experience in contributing to Freshworks in Europe,” said Girish Mathrubootham, CEO of Freshworks. “I look forward to seeing the crucial role he will play in the next phase of our growth.”

About Fresh Works

With Freshworks, businesses can quickly and easily please their customers and employees. This is achieved by adopting a new approach to building and delivering software designed for end users that is affordable, fast to implement, and so on. Headquartered in San Mateo, Calif., Freshworks operates from 13 locations around the world and has a dedicated team serving customers around the world. For more information, please visit: www.freshworks.com..

© 2021 Freshworks Inc. All rights reserved. Freshworks, Freshdesk, Freshworks CRM, Freshservice, Freshchat, Freshcaller, Freshteam, Freshsuccess, Freshsales, Freshmarketer, Freshconnect, Freshworks Neo, and their related logos are trademarks or registered trademarks of Freshworks Inc. All other companies, brands, and product names may be trademarks. Or a registered trademark of each company.

Freshworks Strengthens Leadership Adds Former Zendesk and Salesforce Executive as Vice President and General Manager of Europe-

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