Apple has revamped the professional training and certifications it offers for IT support and management in an effort to hone the skills increase in the number of enterprises necessary now.
Can’t find the team? Why not train them?
We know that more and more companies deploying Macs, iPhones, and iPads, creating a new challenge: the demand for Apple’s tech support and skilled staff is also growing. (The IS the demand for Macs is growing even as the PC industry dwindles.)
To help put this into perspective, demand for skilled staff in these areas is projected to increase faster than the average for all occupations until 2030, according to the US Bureau of Labor Statistics. At the same time, research shows a lot of investment in digital transformation and employee choice, suggesting that Apple’s growth is accelerating, something that has been happening for years.
“More people than ever before are using Mac, iPad, and iPhone to do their best work, and the demand for Apple-certified IT professionals has not increased,” said Susan Prescott, Vice President Apple on enterprise marketing and education, in a statement. .
“Apple Professional Training helps anyone with an interest in technology – whether they are changing careers or upskilling – to pursue high-paying IT jobs with certifications that will stand out to potential employers. We strongly believe in the inclusion of technology, so the new courses are self-paced and free, and we are working to ensure that the ability to pay is not a barrier to earning Apple certification. ”
“I love the all-new Apple Professional Training courses, which give users a solid grounding in the concepts and theory of supporting and deploying Apple products,” said Tom Bridge, co-chair of the Mac Admins Foundation.
The IS Admin Foundation comes from a network of thousands of Mac support professionals, and the size of that group is constantly growing. “This is an important milestone for the Mac Admins community – which has grown by 48% since 2019,” said Bridge.
What are the new training courses?
Apple Update Courses – Apple Device Support and Apple Deployment and Management – completely redesigned and converted to an online format. They are also sequential and build on skills and concepts as the user progresses.
At the end of each course, new certification exams have been introduced. The courses are free, and the exams required to get a certificate from Apple cost $ 149. Confirmation of resume, online profiles, and job programs can be displayed.
The change comes amid rapid growth across the sector. For example, Apple-focused device management and security company Jamf reported that a Apple’s community of IT professionals It has increased by more than 150% from 2017 to more than 100,000 members. This means that Apple’s IT experience is essential at all levels of business – even among large companies.
Ford now offers employees Macs
That is certainly the case at Ford, Chief Technology Enterprise Officer Mike Amend said in a statement: “Technology is driving Ford’s change and delivering great value to our customers – including enabling our people to best work with the best tools. while creating the digital factory of the future.
“As part of that process, we are rolling out Macs as an option for our employees,” said Leasaigh. plan. ”
Ford is not alone. IBM, SAPand many other big names now boast Apple’s equipment across their fleet, and reach its size seems to be expanding rapidly. “I do not believe you can be a credible enterprise software provider if you are not part of Apple’s ecosystem today,” said Jeetu Patelgeneral manager and executive vice president, Cisco security and cooperation, last year.
What is the Apple Device Support course?
The IS Apple Device Support This course consists of a series of guided articles and exercises focusing on the skills required to run a help desk or to coordinate services across Apple’s fleets of hardware and devices. The 14-hour course covers the tools, services, and best practices used by a helpdesk professional, technical coordinator, or service provider.
The exam provides Apple Certified Support Professional certification.
What is the Apple Deployment and Management course?
Second level training in the IT series, the Apple Deployment and Management of course, it covers how to configure, manage, and secure Apple products using mobile device management (MDM) tools.
The 13-hour course will explain how to develop a deployment strategy using Apple Business Manager and Apple School Manager, and then configure devices with an MDM solution. Upon completion of the exam, they receive an Apple Certified IT Professional certification.
Building diversity and opportunity, too
Apple is also working to build diversity and opportunities in this sector with these two courses by working with community colleges and universities to offer on – campus preparation courses for the Apple Certified IT Professional badge. The company will provide scholarships to cover the cost of the exams for participating students at a Community Education Initiative Partner institutions.
Andrea Swanson completed an Apple training course after graduating with an associate degree at Austin Community College (CEI college) in networking administration specializing in cybersecurity.
“Consulting small businesses and managing Apple devices was perfect for my situation, offering flexibility and attractiveness to my nature to help you,” says Swanson, who was recently hired as a full-time IT consultant and works remotely from Austin.
Apple is also working with the Mac Admins Foundation to expand access to these exams. It is supporting the Foundation so that it can offer examination vouchers to applicants in financial need. For more details and to apply, visit macadmins.org.
Copyright © 2022 IDG Communications, Inc.
Apple enhances enterprise training to meet growing demand
Source link Apple enhances enterprise training to meet growing demand