A pet dog woman who went missing in the care of the pet-owning app Wag claims she spent a week looking for her pet before the company told her she was dead, and then charged for the service. Did.
Liz Giorgi, CEO and co-founder of the same day’s photo and video studio Soona, recorded the dog Fran’s search and interaction with Wag. twitter While rallying her friends, family, and neighbors in Denver, Colorado, to help find her pet.
Wednesday, George Tweet It’s unclear if her pet died in the care of Wagsitter or after she ran away, but Fran was dead.she He blamed the company, detailing the ruthless ways in which the tragic news was allegedly delivered.
‘This is how to call @WagWalking if you lose and kill your dog. It’s incredibly rare, but it does happen. Do you have any questions? “She writes.
Liz Giorgi, CEO and co-founder of Soona Studios, lost his dog Fran while caring for a pet sitter hired by the Wag app after he went missing in Denver, Colorado.
On Wednesday, January 12, she tweeted that Fran had died, but it’s unclear if her pet died in the care of Wagsitter or fled.
George had previously shared a trip to Africa, leaving two dogs in the care of Wag, in honor of his late father, who died suddenly six weeks ago.
She hired a five-star-reviewed Wag app sitter because she explained that a regular kennel couldn’t accommodate last-minute travel plans.
On January 5, the day after she left, she said she received a text from her Wagwalker that Fran was lost, but they called her mother-in-law to help find her. ..
George noticed that it would take at most five days to get home from the African countryside, with only two flights a week due to COVID-19 and a decline in tourists.
On January 6, she tweeted about the missing dog, explaining that Wagsitter had lost Fran the day before. She was worried that her pet might be crossing the town and going home.
George left two dogs in the care of Wag to go on a trip to Africa in honor of his late father, who died suddenly six weeks ago.
On January 5, she said she had received a text from Wag Walker stating that her dog Fran had died, but they called her mother-in-law to find her.
“She has continued to experience me losing my father — help me take her home,” she added.
When she logged on to the Wag app, she panicked when she realized that there was no process to handle the lost dog or how to contact customer service for time-sensitive issues.
“You’re just in line with everyone else,” she tweeted, claiming that the company took 25 hours to respond to her.
George said there was no to-do list, recommendations, or documented documentation about what the company was trying to do when Wag finally contacted him, and no one said he was sorry. He added that it never happened.
She accused company employees of having a stumbling block in finding the dog, and said it took several days to hire a tracker to raise the sign and look for Fran.
George offered $ 1,500 for Fran’s safe return and gathered friends, family and neighbors to find her.
George claimed that Wag took 25 hours to respond to her message in the app, and said it took several days to hang a sign and hire a tracker.
She also said that Wag never apologized for losing the dog.
George posted a screenshot of a message with Wag while blaming the company for dealing with a missing dog.
“A platform that boasts a dog walk almost the same day can’t find anyone to post a sign two days after losing my dog, and tomorrow will’work on it’,” she allegedly received from Wag. Tweeted while sharing a message.
George tried to contact Wag CEO Garrett Smallwood through Twitter, LinkedIn, and mutual acquaintances, but claimed he remained “silent.”
She kept tweeting about the search while gathering friends, family and neighbors and searching Fran through Nextdoor, a social networking app for neighbors.
George also offered $ 1,500 in rewards as sub-zero temperatures in the region made Fran’s search even more urgent, but the search ended on Wednesday with a catastrophic end.
“It’s sad to report that my soul dog, Fran, has died,” she tweeted. ‘Amplification to try with all your help [to] Taking her home meant the world to me. It renewed my faith in people. About that: Never use @WagWalking. @ WagWalking hurt your faith. @GarrPS is still waiting for a simple “I’m sorry”.
George explained that a dog tracker found Fran dead, called for animal care, and couldn’t even meet her at the end before being cremated.
George accused Wag while detailing the ruthless ways in which the tragic news of her dog’s death was allegedly reported.
George also claimed that Wag charged her for a dog sitting service after Fran was confirmed dead.
In a recent tweet, she claimed that Wag had erased all messages with pet sitters who lost their dogs.
“The dog tracker found her and called for animal care,” she explained, saying she couldn’t even meet Fran at the end before being cremated. “But we now have her ashes, and we make a large donation to the rescue that adopted her in honor of her.”
“Insulting the injury, they charged me yesterday for my dog’s sitting service. Such a joke. They said,’Check it out,'” she added.
The DailyMail.com is asking Giorgi and Wag for comment.
The Wag app, like the ride-sharing app Uber, connects dog owners with independent pedestrians and sitters in the area.The website states that all pedestrians are scrutinized in a “rigorous screening process” that includes a background check.
However, since its inception in 2015, $ 650 million worth of companies have been controversial as multiple dogs have been lost or killed under the control of handlers.
Sarah and Nick Moore from Houston, Texas, January 2019, Accused An app that tries to silence their pets after they die in the hands of a novice pedestrian.
In less than six months, Sophie and Max Troper had a dog, Benny. Was stolen The couple by Wagwalker in June 2019. Wag investor Olivia Munn used her star power to find a dog. The dog was finally found by the police.
That same month, a Manhattan couple filed a proceeding against Wag after them. The Yorkshire Terrier whiskey was killed by hitting a car while on the go with a walker hired by the app.
As of December 2019, 15 pets were reported “killed or lost” while caring for someone hired through the Wag app.
In 2019, Hillary Schneider, then CEO of Wag, wrote: Open letter To customers about concerns about caring for pets.
“We have some work to do and we promise to do it,” she said. “We are reviewing and reviewing our customer service system.”
A woman slams a wag after being told that her dog died a week after she went missing
Source link A woman slams a wag after being told that her dog died a week after she went missing