A frustrated couple claims to have found a £ 415,000 new dream home full of mold, leaks and broken windows.
Sophie Anderson, 28, and her partner Harry Rogers, 28, say they lost £ 30,000 in the value of a two-bed flat in Putney, southwest London.
They were able to buy real estate in 2019 through the government’s Help to Buy scheme. Mirror report..
But a few weeks later, they noticed that their “perfect” house was leaking and collapsing in the living room.
The couple are poor at saying that the widow would not be able to open the door insulation.
Eighteen months after they moved, they found moisture in their homes and are now struggling to sell.
Sophie said their trials made them “frustrated and disappointed.”
She states: “Originally, some of the window mechanisms didn’t work and I couldn’t use one window at all in the living area.
“I had to put a folded kitchen towel on one of the doors to stop the whistling when the wind blew.”
They discovered “terrible humidity” on the land last winter and raised it with developer Sterling Ross.
Sophie and Harry, whose daughter is suffering from asthma, claim they were told that “humidity is expected.”
Sophie added: “There was terrible humidity in the bedroom until water spilled out of the window sill and the area around the window sill turned black.”
We experienced terrible humidity in the bedroom, water spilling out of the window sill and blackening around the window sill.
“We were told that we needed to fix itself after the first winter. This is not the case and the damage was exacerbated.
A humid survey in November 2020 found that the property was poorly ventilated.
Sophie claimed that the developer didn’t want to address this issue and told her to contact the window company.
They say they have had three major leaks since they moved. One is due to a fire alarm that trips the fuse board.
“The other two leaks come from the main bedroom and living room,” Sophie added.
Sophie criticized the developers’ “poor and sparse” reaction to their concerns.
She added: “After waiting months for the repair day, no one appeared on that day.
“This required Harry and I to take a break from work.
“Most of the problems have finally been fixed, but after months to years of tracking, the window mechanism is still flawed and I can’t open one of my daughter’s bedroom windows.”
The couple are said to have lost about £ 30,000 in the value of their property.
Sophie said: “We feel like we’ve accidentally sold a property that doesn’t fit the purpose perfectly in the end.”
She added: “In the short term, it seems like a great opportunity to get a brand new home and ride a real estate ladder, but in our case, the developers behind them are reluctant to help once the sale is complete. bottom. “”
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A frustrated couple found that the £ 415,000 new dream home was “moldy, leaky, and full of broken windows.”
SourceA frustrated couple found that the £ 415,000 new dream home was “moldy, leaky, and full of broken windows.”